Everything Kian can do
From answering support tickets in seconds to orchestrating complex workflows across your stack. Six core capabilities, built to run your entire operation.
Built to run your entire operation
Instant answers from your knowledge base. Escalates only when confidence is low.
Checks real availability, books meetings, sends reminders. No back-and-forth.
Define the logic once. Kian executes it across your connected tools.
Slack, Google, Notion, HubSpot, Jira — reads and writes to your entire stack.
Set confidence thresholds. Below the line, Kian asks a human to review.
Resolution rates, trending topics, sentiment — all tracked automatically.
Instant answers from your knowledge base
Kian reads your documentation, FAQs, and past tickets to answer customer questions in real-time. Complex queries get escalated automatically. Response times drop from hours to seconds.
- —Learns from your existing knowledge base
- —Multi-language support with context awareness
- —Automatic escalation for edge cases
No more back-and-forth emails
Kian checks your team's real availability, finds optimal meeting times, and books directly into your calendar. Automated reminders reduce no-shows significantly.
- —Google Calendar & Outlook integration
- —Timezone-aware scheduling
- —Automated reminders and follow-ups
Multi-step actions across your stack
Define triggers and Kian handles the rest. From routing support tickets to updating CRM records and sending Slack notifications — all orchestrated automatically.
- —Visual workflow builder
- —Conditional branching and loops
- —Error handling with human fallback
Works with your existing tools
Slack, Google Workspace, Notion, HubSpot, Jira, Zapier, and your internal APIs. Kian connects to your stack and acts as the intelligence layer between your tools.
- —Pre-built connectors for 20+ tools
- —Custom API integration support
- —Bi-directional data sync
AI confidence meets human judgment
When Kian's confidence is low, it flags the interaction for human review. Your team approves or edits the response, and Kian learns from the correction.
- —Configurable confidence thresholds
- —One-click approve or edit
- —Continuous learning from corrections
See what's working
Resolution rates, response times, trending topics — all tracked automatically. No manual reporting, no dashboard configuration.
- —Topic and sentiment tracking
- —Resolution quality monitoring
- —Live dashboards updated in real time
From message to resolution, automatically
Receive
Messages arrive from chat, email, Slack, and web forms — all in one place.
Understand
Kian classifies intent, extracts context, and matches against your knowledge base.
Execute
The right workflow runs automatically — responding, routing, or escalating.
Learn
Every outcome is stored. Kian improves with each interaction and correction.
The numbers speak for themselves
Ready to automate?
See how Kian fits into your business. Contact us to get started.